Help & Support

Find answers, report problems, and reach AroundMadison — without hunting dead links.

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Account & profile

Sign in, change your photo, and manage account settings.

What it is

  • Your account lets you post, message neighbors, manage Friends, and claim Places or Organizations when you qualify.

How to use it

  • Open My AroundMadison → My account for settings and credentials.
  • Change your profile picture from your profile or account tools.
  • Forgot your password? Use Forgot password — staff never see your password or reset token.
  • Request account deletion from Account deletion when you need to leave.

Common problems

  • Cannot sign in: try Forgot password, then contact support if email never arrives.
  • Wrong photo still showing: hard-refresh or check you saved the new image.

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